OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
126 ratings and 86 comments received in the last 90 days.
10 March 2025
Again satisfied as the process of purchasing the new car was very straightforward .
05 March 2025
Really appreciated the little touch of my new car being in a separate area with a bow on the front. Dec, the sales rep, spent lots of time with me showing me how to work things and setting things up. I didn't feel rushed or pressured.
04 March 2025
Totally satisfied.
04 March 2025
See above answer.
03 March 2025
Kept well informed
26 February 2025
Pleasant, curtious, helpful and professional staff. Always able to answer my questions and the offer of help with anything I wasn't sure off.
23 February 2025
From start to finish the experience was one of caring and taking on board your requests and coming up with alternatives which might fit the bill.
21 February 2025
All questions answered with patience and never felt that they were naive questions. What could have been a daunting experience was made into a pleasant one
06 February 2025
Really very helpful as far as they were able The team were short staffed but did their best to help with the team availability. Found me a car close to the spec I wanted.
22 March 2025
Attentive staff who provided excellent service and provided answers to our queries.
21 March 2025
Unable to fix problem With my speedometer reading incorrectly
19 March 2025
Excellent service and lovely staff
17 March 2025
Very efficient
17 March 2025
Everything completed satisfactorily
15 March 2025
Kept us in the loop the whole time
15 March 2025
once the problem was identified, it was fixed quickly
15 March 2025
Service completed quickly and video text/ email sent
11 March 2025
In addition to the reason for attending ( a recall) a mini safety check was completed which was helpful
11 March 2025
N/A
18 March 2025
The staff were all friendly and helpful.